Troubleshooting Login Issues at Comerica
Forgotten Password
If you have forgotten your password, click the "Forgot Password" link on the login page. Enter your registered email address to receive a password reset link. Follow the instructions in the email to create a new password.
Account Locked
After multiple unsuccessful login attempts, your account may be temporarily locked for security purposes. Wait 30 minutes and try again, or contact Comerica support for immediate assistance.
Browser Compatibility Issues
If the login page is not loading correctly, try clearing your browser cache and cookies. Ensure your browser is updated to the latest version. Comerica supports Chrome, Firefox, Safari, and Edge.
Multi-Factor Authentication Problems
If you are not receiving your verification code, check that your phone number or email address is correct in your account settings. If using an authenticator app, ensure the time on your device is synchronized.